Privacy Policy
This website collects limited personal information necessary for communication, scheduling, and client onboarding.
Information Collected
The site may collect:
- Name and preferred name
- Email address
- Phone number
- Location (city, state/region, country)
- Occupation, activities, and interests
- Emergency contact information (name, phone, relationship)
- Responses to screening questions, including therapy or support group history, current psychological concerns, personal goals, and expectations
- Commitment acknowledgments and electronic signature
- Information voluntarily submitted through contact or waitlist forms
Sensitive Information
The client intake form collects information about therapy history and psychological well-being. This information is collected solely to ensure appropriate support and to understand your background before beginning work together.
This sensitive information is accessible only to Valentina and is not shared with any third party. It is treated with the same level of confidentiality as session content.
Use of Information
Information is used solely for:
- Responding to inquiries
- Evaluating readiness to begin working together
- Scheduling sessions
- Communicating about programs
- Contacting your emergency contact in the event of a safety concern
- Administrative purposes
Personal data is not sold, rented, or shared for marketing purposes.
Scheduling Platform
This website uses Cal.com for appointment scheduling.
When you book a session, your name, email address, and selected time may be processed by Cal.com in accordance with their own Privacy Policy.
Valentina does not control how third-party services store or process data. Please review Cal.com's privacy policy for details.
Analytics & Advertising
This website uses PostHog for analytics and session recording to understand how visitors use the site. PostHog may collect anonymized usage data, page views, and interaction patterns.
This website uses Google Tag Manager (GTM) to manage tracking scripts. GTM may load additional tags from advertising platforms (such as Meta, Reddit, or TikTok) to measure the effectiveness of advertising campaigns. These tags may place cookies or collect data in accordance with their respective privacy policies.
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies.
Email Service
Contact form submissions are delivered via Resend, a transactional email service. Your name and email address are processed by Resend solely for the purpose of delivering your message.
Data Protection
Reasonable administrative and technical measures are taken to protect personal information.
Contact
If you have questions regarding privacy practices, you may reach out through the contact page.